Animator
Docs

Reference

Troubleshooting

Browser, workspace, media, WebGPU, AI, import, and export issues.

Browser and workspace

  • Use Chrome or Edge 113+ when the workspace picker is unavailable.
  • Enable Brave File System Access API if Brave cannot choose a workspace folder.
  • Reconnect the workspace when browser permission expires.
  • Choose a normal writable folder when permission is denied.

Media issues

  • Relink missing media with Grant Access, Locate, Locate Folder, or Browse Another Folder.
  • Use Work Offline only when you intend to repair broken references later.
  • Try another browser-supported format when import fails or codec support is missing.
  • Regenerate proxies, thumbnails, transcripts, or cache data when derived files are stale.

AI and export issues

  • Use a browser and GPU configuration that supports WebGPU for accelerated and local AI workflows.
  • Retry or clear Local AI Model Cache when model downloads fail.
  • Choose another export codec, format, resolution, or quality when preflight reports encoder support issues.
  • Keep the tab focused during main-thread fallback exports.
  • Export a shorter in/out range when files are large or renders are slow.