Skip to main content
Browse documentation

Reference

Troubleshooting

Browser, workspace, media, WebGPU, AI, import, and export issues.

Browser and workspace

  • Use Chrome or Edge 113+ when the workspace picker is unavailable.

  • Enable Brave File System Access API if Brave cannot choose a workspace folder.

  • Reconnect the workspace when browser permission expires.

  • Choose a normal writable folder when permission is denied.

Media issues

  • Relink missing media with Grant Access, Locate, Locate Folder, or Browse Another Folder.

  • Use Work Offline only when you intend to repair broken references later.

  • Try another browser-supported format when import fails or codec support is missing.

  • Regenerate proxies, thumbnails, transcripts, or cache data when derived files are stale.

AI and export issues

  • Use a browser and GPU configuration that supports WebGPU for accelerated and local AI workflows.

  • Retry or clear Local AI Model Cache when model downloads fail.

  • Choose another export codec, format, resolution, or quality when preflight reports encoder support issues.

  • Keep the tab focused during main-thread fallback exports.

  • Export a shorter in/out range when files are large or renders are slow.

  • Contact us at hello@animator.dev.

Documentation feedback

Was this page helpful?

Your answer helps us decide which guides need clearer steps or examples.